APPOINTMENTS & GIFT VOUCHERS

Appointments & Gift Vouchers

Booking & Cancellation

To ensure your appointment a 50% non-refundable deposit may be required at the time of booking. Please give at least 24 hours' notice should you wish to cancel your appointment as a courtesy to our therapists and other clients. Giving this notice will enable us to reschedule your appointment to a more convenient time. Missed appointments will be charged at the full treatment cost.

Privacy Policy
Appointments

Please leave plenty of time for your treatments so you can enjoy it. Late arrivals will result in shorter treatments. We request that all new clients arrive 10 minutes early so a consultation can be carried out. As a courtesy to other clients and to further enhance your own relaxation at Elegance, we request that mobile phones are switched off during your time with us. Elegance cannot be held responsible for your lost or damaged items. Please ensure you retrieve all your valuables before leaving the salon.

Payment

We accept cash and all major credit cards and debit cards. We do not accept cheques. Prices may be subject to change without notice.

Men's Treatments

Selected treatments are available to men. Please bring suitable shorts or swimwear for body treatments.

Children

To respect the relaxing environment, we wish to create and to comply with current health and safety regulations, we kindly request that children and babies are not brought into the salon. We cannot treat minors under the ages of 14 years in the salon. Basic beauty treatments can be applied to minors between the ages of 14-16 if a parent or guardian is present to sign a consent form.

Courses

All courses must be paid in full at the time of booking and completed within one year. Courses are non-refundable and non-transferable. Missed appointments will result in treatments deducted from your course.

Gift Vouchers

Why not treat somebody to an Elegance Gift Voucher, perfect for birthdays, Christmas, Valentines Day or simply as a 'Thank you'. Gift Vouchers are available to buy at reception and by phone. Vouchers are valid for one year from the date of issue. Gift Vouchers are non-refundable and cannot be redeemed if lost or stolen.